Support

For questions about your environment (host, users, permissions, SSO providers, and access rules), contact the service administrator in your organization first.

Before you open a ticket

Include in the ticket:

• the method and path called (for example, POST /upload);
• the HTTP status and the returned description;
• the approximate date and time of the call;
• the integration user (never the password).

How to contact support

When you open a ticket, provide:

• Product, version and operating system
• Error code and message
• Logs covering the period of the problem
• Steps to reproduce

Social media

• LinkedIn
• Instagram
• Facebook